Refund policy

Contact hello@shopridgemark.com within 14 days of delivery if an item is incorrect, missing, not as described, or not authentic. We'll make it right with an exchange, store credit, or refund.

Refunds are issued once we receive the returned item. The buyer pays return shipping, unless the item arrived damaged or we sent the wrong item. In those cases, we cover it.

To start a return, email hello@shopridgemark.com with your order number and a short description of the problem.